Hiring: Seasonal Part Time Customer Service Agent

This Application is Closed

Are you an empathetic and patient person?

Are you comfortable learning new software?

Then we’d love for you to apply to be part of our holiday season Harkla Happiness Team.

We Truly Value Customer Service

If you’ve ever contacted our customer service team, then you’ve probably worked with Nicole! And most likely, you’ve probably learned that the Harkla Happiness Team will bend-over-backward to help any customer:

 

customer review

customer review

Join Our Team for The Holidays

For us at Harkla, the holiday season is our busiest time of the year, which means we could use some extra help on the customer service side of things. 

The holiday season can be hectic as we manage getting thousands of families their Christmas presents on time!

This requires a patient problem solver who can navigate different software and websites to track down customers’ orders and solve various problems!

The hours and location are flexible, but you must be fluent in English and must be able to have time overlap with Nicole in Eastern Time for the first few weeks of training.

After that, you’re free to work any hours you want, as long as some of them are on Sunday or Monday.

Job Details:

  • Remote-Based (Work from Home)
  • $15 per hour
  • 10 Hours Per Week
  • Minimum 3 Days Per Week
  • One of those days has to be Sunday or Monday
  • Temporary Timeline: October to December 31st, 2021

Examples of Daily Tasks:

  • Answering customer service emails
  • Live chat on our website
  • Answering customer service phone calls
  • Responding to reviews and inquiries 
  • Managing returns and exchanges

Software & Services We Work With:

  • Shopify
  • Gorgias
  • Asana
  • Slack

If this sounds like the right opportunity for you, we’d love to have you apply in the form below!

This application is closed